Prepare
Freshly wash your garments
Visit
We'll make a selection in store
Consign
Pieces are sold over 7-weeks
Collect
Receive payment as pieces sell
Before we're a store, we're a service.
Sell your garments, shoes and accessories with us and receive 50%* of the selling price.
*(minus GST and a 50c handling fee per item).
We select pieces with careful consideration
Our simple guide to selling
Prepare
Ensure your pieces are freshly washed and ready for a new home.
Items are more likely to be selected (and sell) if they’re clean and in great condition.
To sell with us, you’ll need a valid photo ID, an email address, and to be 16+ years of age.
Packing your items
- Use sturdy, easy-to-carry bags
- Keep each bag under 10kg
- Limit of 50 pieces per visit (roughly 2 large bags)
We recommend taking a moment to curate your items before visiting, focusing on pieces that meet our selection criteria.
Visit
Bring your pieces into store and we’ll make a selection while you wait.
We operate on a walk-in basis, 7 days a week.
Selection usually takes 30–60 minutes, depending on volume.
We carefully assess pieces based on quality, condition, season and styles we see selling.
Anything not selected will be returned to you on the day.
Consign
We’ll price and prepare your items for sale in store.
Pricing typically takes 1–2 weeks. We’ll email you when your items have been priced, and each time an item sells.
Once priced, your items will sell for 7 weeks:
- 4 weeks at full price
- 2 weeks at 30% off
- 1 week at 50% off
You'll receive 50% of the selling price (ex GST and a 50c handling fee per item).
Collect
Track your pieces and manage your earnings through the Seller Portal.
In the portal you can
- track your consignment
- check sold items and your balance
- request payment
In store, collect cash payments (up to $150) or use your balance to shop.
To collect items, visit before your consignment end date and locate your pieces in store.
Bring valid photo ID when collecting payment, shopping with your balance, or collecting items.
Frequently asked questions
We look for well-made pieces in excellent condition, including local and international designers, quality basics and vintage, across both masc and femme styles.
We don’t have a strict list of brands, but we prioritise items that are well constructed, in great condition, and suited to our stores.
We generally don’t accept fast fashion or low quality pieces.
No, we operate on consignment.
We sell your items on your behalf, and you’ll receive payment once they sell.
You can bring items in 7 days a week. We operate on a walk-in basis, and do not take appointments.
Please allow at least 1 hour before closing so we have enough time to carefully assess your pieces.
Bring up to 50 items per visit, folded and ready for review.
Pack them in sturdy, easy-to-carry bags under 10kg.
Avoid boxes, large suitcases, or anything difficult to handle.
Any items not selected will be returned to you on the same day.
We price your items based on market demand and the condition of each piece.
As a guide, items typically sell for between a quarter and half of their original retail price.
Pricing typically takes 1–2 weeks. Our team will let you know the current wait time when you visit.
You'll receive an email once your items have been priced.
You can log into the Seller Portal using the email linked to your account. From there, you can:
- view items on consignment
- track sold items
- check your balance
- request payment.
You can request one payment per week. Requests are processed weekly on a Tuesday.
Yes, you can collect your items at any time during the consignment period.
Once your pricing email is sent, we hold your items for 24 hours before placing them on the shop floor.
Items move through a set selling cycle. If you prefer not to sell at a discounted price, you can collect your items before they move further through the cycle.
You can track where your items are in the selling cycle in the Seller Portal.
The consignment end date is the final day your items will be available in store. If you’d like your items back, please collect them before this date.
If items are not collected by the end date, they become Goodbyes’ property and cannot be returned